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Why choose us?

90%
Package Delivery Success Rate
100%
Customer Reorder Rate
90%
Customer Satisfaction

100%

Shipping and Service Assurance
AIVONOGLOBAL provides worldwide shipping. Orders over 39.98 USD qualify for free shipping. We have local warehouses in both Asia and Europe, and we ship from either location based on your order. Once your order is shipped, you will receive tracking information to follow your package in real-time.

Our current package delivery success rate is over 90%. If your package doesn’t arrive, we offer a full refund! Currently, our reorder rate is 100%—every customer who places an order with us comes back for a second one. We look forward to serving you!
Compliance Statement:
We commit that all our e-cigarette products fully comply with the laws, regulations, and standards of the destination country or region.
Customs Clearance Service:
We partner with professional customs clearance companies to ensure your package passes through customs smoothly. Our clearance success rate is extremely high, so you can order with confidence.
Customer Assurance Commitment:
If your package is unable to be delivered due to customs issues, we will provide a full refund to ensure your rights are protected.

Real-Time Tracking

We have successfully delivered e-cigarette products to thousands of customers. You can place your order with confidence.

Shipping FAQs

  • Will my e-cigarette order be held up by customs?
    We strictly adhere to customs regulations, and the likelihood of your package being held is extremely low. Should this occur, we will assist you in resolving the issue and provide a full refund.
  • How long does shipping take for vapes?
    Online orders for vape deliveries can initially take 1 to 2 days to process, and 7-10 working days to ship to your doorstep.
  • What if my package doesn't arrive?
    Don't worry! Our current package delivery success rate is over 90%. If your package doesn't arrive, we offer a full refund! Currently, our reorder rate is 100%—every customer who places an order with us comes back for a second one. We look forward to serving you!
  • Where does AIVONOGLOBAL ship?
    AIVONOGLOBAL offers worldwide shipping to all our valued customers, including Australia, the United States, Canada, the United Kingdom, Italy, Germany, and many more.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h

Let customers say what they think

Contact US

If you have any questions regarding customs policies or your order, please feel free to contact us. We are here to serve you.

Phone number

85294497930

Email

aivorderservice@gmail.com

Business hours

9:00 AM to 6:00 PM
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